PayPal Ordeal -continuation

10/10/2010 - Sunday

I found a website online called www.FaxZero.com where one can send a fax for free. I faxed them (PayPal) a copy of the PayPal Cover Letter and my Unionbank Statement of Account which I printed to One Note and converted to Microsoft Word. Then I submitted a request on their website informing them that I have just sent the documents they're looking for so please please please, could they just unblock my account. All I got is the usual generic letter in response.

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Dear Isaxxx Zxxxx Zxxxxxx,

Thanks for your email. We'll do our best to get back to you within 24 hours. It might take a bit longer (depending on the question), but we try hard not to keep you waiting longer than 72 hours.

In the meantime, check out some of our online resources:

Help Center
- Find answers to common questions.
- Chat with our virtual customer service representative (if applicable).

- See what other people are asking.

To go to the Help Center, just click "Help" at the top of any page.

Security Center
- Find information on buying and selling safely.
- Report a problem with a transaction.
- Report fake emails or websites.

To go to the Security Center, just click "Security Center" at the top of any page.

Resolution Center
- Report a problem with a transaction.
- Communicate with a PayPal member to work out a dispute.
- Check on the status of an open case.

To go to the Resolution Center, log in to your account and click "Resolution Center" under My Account.

We look forward to helping you.

Sincerely,
PayPal
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10/11/2010 - Monday

I just checked my new PayPal account and tried adding the Unionbank account again. This time I got a message saying that this bank account is already registered under another PayPal account and cannot be used. So I logged in to my old PayPal account under my married name. Went directly to Add/Edit Bank Account and voila! It's there! PayPal has re-added the bank account again. So I tried removing it, but it won't be deleted :( I am again having that message saying the bank account cannot be removed as there is still a pending transaction for this bank account. WHAT THE HELL IS WRONG WITH YOU PAYPAL??? You just removed my account, blocked it, and re-added it to my PayPal bank and now there is still a pending transaction for this account? My eyes have been bleeding, now my nose is bleeding. I donnnn'ttt understand!

I just sent another email to PayPal begging them to remove or close whatever that pending transaction is but NOT BLOCK the bank account again. Of course, I got that generic PayPal email for answer. I'll wait to see what happens.

COMMENTS

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PinasLiving: PayPal Ordeal -continuation
PayPal Ordeal -continuation
PinasLiving
http://www.pinasliving.com/2010/10/paypal-ordeal-continuation.html
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