Deutsche Post to DHL to the Philippine Postal Office


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Sent my parcel which I hoped to arrive home before Christmas so I don’t have to worry about Christmas presents, via Deutsche Post in Feuerbach, Stuttgart on 26 October 2016. I arrived home on 20th December 2016 but the parcel was not there. It was stuck somewhere in Manila as per the Sendungsnummer status.

After so many calls and emails from me and my colleague in Stuttgart, who was the named sender, it finally arrived at our town’s Post Office in 14 March 2017.

How long did that take? 4 months and 10 days. Is that good or bad service? Help me.

As to the contents of the parcel, almost everything turned to waste. The cheeses had worms on them, the Milka chocolates have expired, the Radler and Steinbierkrug mugs are broken, the contents of the Grasovka vodka was gone, the cardigan I added to cushion the souvenir mugs became soaked with melted chocolates, and the only things that survived are the rosaries and shot glasses. The rest have to be thrown away.

What a waste of money, time, and effort. I’m even bored in writing about this post because I was just so pissed off with what happened, so frustrated with DHL, and the Philippine Post Office. The biggest culprit I see is DHL coz the parcel has arrived in the Philippines within 1 week of sending from Germany. Yet it sat in Manila for 4 months without any explanation.


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